Privacy Policy

Last updated: November 4, 2025

BMPROW SUARL (“we,” “us,” or “our”) operates the https://bmprow.com/ website (hereinafter referred to as the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We are committed to protecting your data in compliance with the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Data Controller

The data controller for the information you provide or that we collect via the Service is:

BMPROW SUARL
Registered ID: 1853195D
01 Av Hedi Khfecha, 2080 Ariana, Tunisia
Email: contact@bmprow.com
Phone: +216 20 565 338

2. Information We Collect and How We Use It

We collect several different types of information for various purposes to provide and improve our Service to you.

A. Personal Data You Provide to Us

While using our Service, particularly when filling out our contact forms (powered by Fluent Forms), we may ask you to provide us with certain personally identifiable information (“Personal Data”). This includes:

  • Full Name
  • Email Address
  • Phone Number
  • Company Name (optional)
  • Service of Interest
  • Estimated Budget
  • Your Message
  • Consent (Yes/No)

How We Use It: We use this data to respond to your inquiries, provide quotes, schedule calls (e.g., via Calendly), and initiate our services. The legal basis for this processing is your “Consent” and “Performance of a Contract”.

B. Usage Data We Collect Automatically (Analytics)

We automatically collect information on how the Service is accessed and used (“Usage Data”) to improve our website and marketing. This data is collected via cookies and similar technologies.

  • Google Analytics 4 (GA4): We use GA4 to understand website traffic, user behavior, and engagement. This data is anonymized where possible and helps us optimize our content.
  • Microsoft Clarity: We use Microsoft Clarity to capture heatmaps and session recordings. This helps us understand how you use our website so we can identify and fix usability issues (e.g., where users get stuck).
  • Meta Pixel (CAPI): We use the Meta Conversions API (CAPI) and Pixel to measure the effectiveness of our Facebook and Instagram advertising campaigns and to deliver targeted ads.

3. Legal Basis for Processing (GDPR)

We process your Personal Data based on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your data for a specific purpose (e.g., filling out our contact form, subscribing to our newsletter).
  • Contract: Where processing is necessary for the performance of a contract with you (e.g., delivering the services you requested).
  • Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., improving our Service, marketing, preventing fraud), provided these interests are not overridden by your rights.

4. Data Sharing and Disclosure

We do not sell your Personal Data. We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business, such as:

  • Hostinger International Ltd.: Our website host.
  • Google: For analytics (GA4) and advertising (Google Ads).
  • Meta (Facebook/Instagram): For advertising and conversion tracking (CAPI).
  • Microsoft: For analytics (Clarity).
  • TranslatePress: To provide language translation services.

These third parties are obligated to maintain the confidentiality and security of your data and are prohibited from using it for any other purpose.

5. Your Data Protection Rights

You have specific rights regarding your Personal Data. Depending on your location (especially in the EU and California), these rights include:

  • The right to access: You can request copies of your personal data.
  • The right to rectification: You can request that we correct any information you believe is inaccurate.
  • The right to erasure (“Right to be Forgotten”): You can request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You can request that we restrict the processing of your data.
  • The right to data portability: You can request that we transfer the data we have collected to another organization, or directly to you.
  • The right to object to processing: You can object to our processing of your personal data, especially for direct marketing.

For California Residents (CCPA): You have the right to know what personal information is collected, used, shared, or sold, and the right to request deletion of your personal information. We confirm that we do not “sell” your personal information.

To exercise any of these rights, please contact us at contact@bmprow.com.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@bmprow.com.